Spa Wholesaler Customer Care

“Spa Wholesalers is where you want to go if you are Shopping for a hot tub! Mark was super attentive and answered all of my questions as a newbie buyer. I toured the showroom and Mark explained all the ins and outs of every model and style on the floor. I left there with so much information and was able to make an informed decision on a tub that was right for my family, budget and space needs. We couldn’t be happier with our experience and looking forward to enjoying our tub for many years to come! We highly recommend this company to everyone we know! Thank you Spa Wholesalers!”

Fern

“Mark is a joy to do business with. He is always available, has parts and chemicals on site, fixes and repairs all tubs (even those he doesn’t sell), and shows all the competitors tubs so you know which tub is best for you. One stop shopping! I wish I went to talk to Mark sooner, and I’d recommend others, (if you are in the market for a tub), go talk to Mark first.”

Rebecca Rowe

“Our family has always wanted a hot tub. We even got a patio specifically for it last year. We found Mark and his business on google and called him as well as other local businesses. We went with Mark all the way. Always took our call, always called back if he was busy. Very knowledgeable and cheaper than the rest. We will be a lifetime customer for service and chemicals. Thanks Mark!”

Jennifer Shear

“Went to the hot tub show today. It was Concord Pools and Buyer Beware. Prices were rediculous. Went directly from the show to The Spa Wholesaler. Met with Mark and you’ll know after one minute that this is the place to buy your hot tub from. I got the same size tub, same amount of Jets, nicer layout for about 5000 less than at the show. Here’s the shocker. The tub I got here has a much longer warranty than what they offered at the hot tub show. Don’t waste your time shopping at the retail stores and hot tub shows like I did. Save yourself the aggravation and just go here first. Highly recommend. A very satisfied customer.”

Michael Cox

“I searched around many pool & spa stores and online for a new hot tub to replace an old one as it stopped working. They had the best quality hot tubs and price. Very responsive and thorough in describing their various models, both the positives and negatives. Took away my old hot tub which was not an easy task given its location. I found them to have a great deal of integrity in my dealings with them. Highly recommend!!!”

Joseph Mancini

“Friends of ours told us about their experience purchasing their hot tub from Mark and Jeff (The Spa Wholesaler) My wife and I stopped in and spoke to Mark. He took the time to hear what we were looking for and answers our questions. Very knowledgeable. If your thinking about purchasing a hot tub give them a call. They will make your purchase a great experience..”

Bill Swarthout

“We have been looking at hot tubs for quite sometime, always left places feeling confused and overwhelmed. Then we went to see Mark at The Spa Wholesaler, he was great!!! He listened to what we were looking for and narrowed it right down for us, at the best prices we had ever seen! We couldn’t be happier! I strongly suggest if your in the market for a hot tub to visit The Spa Wholesaler!”

Jane Ladopoulos

“I would definitely recommend talking to Jeff at the spa wholesaler, he’s very knowledgeable about all the brands out there, no pressure sales at all, we really felt comfortable buying from him. He delivered our spa on time and did a great job installing and going through the setup. Look, they don’t keep regular store hours like most places, and they operate by appointment, but what you get is a really good education about tubs, a great price on a quality tub and a committed sales and service experience. Thanks! We are loving this tub!”

Doug Sullivan

“Great experience. We made an appointment on a Sunday and there was no rush or rehearsed sales pitch, just lots of good information, no pressure to “close the sale.” We made up our minds on Monday and had the spa before the week was out. Price was great, delivery was efficient and prompt. The only thing we had to wait for was our own electrician. Would definitely recommend them.”

Chris T

“Jeff, Mark, Scott and the staff were excellent throughout our purchase. We had many questions they answered patiently and without pressure. When we were forced to delay our delivery, they were understanding and very accommodating. A pleasant purchase experience.”

Geo Nikon

“Excellent customer service. Whenever we call Mark, he his very knowledgeable and always helps with our questions. He is always available to talk to. If we need to leave a message he calls back within 30 minutes. His prices are the best we have seen in hots tubs and replacement parts. We have had our hot tub for almost 10 years and we still call Mark for technical questions and he treats us as a new customer Every time. We would highly recommend The Spa Wholesaler.”

Debra Vogt